How Exchanging Works
There are a few different ways to make Exchanging work for you...
Our Exchange Service my really appeal to you, though you may feel hesitant about it. Let us clear up any uncertainties so that you can feel confident moving forward with what may be your greatest travel experience ever!
Develop Trust and Rapport with Your Exchange Partner (EP)
Once we have helped you find your Exchange Partner(s) EP, we will connect you with each other via email.
A great way to gain trust and build rapport with your EP is to request a Skype, Facetime, or Facebook Messenger Video Chat.
Some people have unique little "quirks" or particular preferences regarding their vehicle/setup, e.g.; "the key only goes in a certain way"; "the windshield wipers act up on a certain setting"; "the car vibrates when you go above 60mph but it's not a problem."
You can even go over the details of your terms and conditions face-to-face using this method to be doubly clear about them. For example; "don't ram on the engine and take the RPM's over 500"; "please don't let your dog on my leather seats"; "I don't mind if you drive on the beach but please wash the salt water off as soon as possible." A video tour can clear up any uncertainties and help familiarize your EP with your rig.
Different Exchange Methods
Option 1: You and your EP are able to find a common travel time which will allow you to coordinate your exact travel dates. This method requires that you figure out a secure way to exchange your keys. For example you could create a hiding spot for your keys or leave them with a friend or family member to pass them off.
Option 2: You and your EP are perfect for each other, except you can't align your travel dates perfectly. This is where the Security Deposit will put your mind at ease. O.G.E. holds whatever amount you deem necessary to ensure all goes well with your exchange. Only when you have returned your rig to your EP in exactly the same way you received it, except for normal wear and tear, will you get back your Security Deposit. This ensures that the EP who has not honestly held his/her end of the bargain and/or carelessly caused damage to yours or another's vehicle has paid insurance up front to cover the costs of repair. While trust is a part of the Exchange Program, the use of substantial security deposits to cover large repairs and recovery of damages allows for a better sense of safety between EP. Now the EP who has yet to take his/her turn Exchanging will feel confident that his/her plans are secure - there will be no surprises when he/she is ready to travel on his/her agreed dates.
For example; let's say you're EP live in Australia and you live in Hawaii. You're available to exchange in May and your EP is available in August. This method is great because once you arrive in Australia, you'll have the opportunity to meet your EP face-to-face to go over all of the details again. Then you're free to set off on your adventure and when you return, you'll give the keys right back into the hands that lent them. Then, when August rolls around, you'll be greeting a familiar face when your EP arrives to pick up your rig. You could even offer a ride back to the airport. Who knows, you just might hit it off and make a friend!
O.G.E. will post your listing within 24 hours of receiving your completed Listing Form. We will notify you within 24 hours of receiving any inquiries made about your gear. We will also "Feature" a different listing each week, chosen at random, to boost chances of Rental Inquiries.
There is a $200 Exchange Fee per Exchanger at the time the Security Deposit is collected. The Security Deposit will be returned once all terms of the Exchange Agreement have been met.
All of our Members must use Exchange Agreements. They exist to support clear communication and they can also help to avoid any misunderstandings.
We know that no one like to fill out paper work, but we can assure you it will all be worth it once you finally reach your adventure destination!
You and your EP should first discuss the Exchange Agreement and discover if there are any amendments that need to be made to fit your unique circumstances. Once you've settled on the Exchange Agreement with any/all amendments you're both happy with, sign the Agreement and send it to your EP. Each of you should retain a signed copy of the agreement.
Why is this important?
Agreeing to an Exchange is a serious commitment. People make plans, buy airline tickets and travel insurance which are usually all non-refundable.
The only reasons to cancel an exchange are death or a serious illness in the family. If you cancel the agreed exchange you will hurt the other side financially. The foundation of an Exchange transaction is based on mutual trust, respect and commitment.
EXCHANGERS: Do not buy tickets until you are sure you have a firm Exchange Agreement. When you both agree to go ahead and buy your tickets, you may like to exchange itineraries as extra reassurance for both parties. We recommend that you purchase travel insurance and if you choose to do so, check to see if your policy will cover you if your EP must cancel due to death or a serious illness in the family (no policy will cover against a Member just changing their mind about going ahead with an exchange and this is a small risk you must accept when arranging a Rig Exchange). Shop around for the best deals on both flights and insurance to suit your needs.
The O.G.E. Community is based on trust, honesty and commitment. We encourage all of our Members to be active participants in the safety of the Community. Members can contribute to a safer Community by providing reviews as well. Send us feedback from your experience using O.G.E. and include reviews about your experience with your EP.
Any Member has the right to protect oneself and the freedom to request or volunteer a background check and/or driving record from their Exchange Partner. It's also an option to list that you are open to volunteering this information to potential Exchangers in your Listing Page.
Respond Promptly to All Messages. Even if you’re not able to accept an exchange offer we ask you to reply to every message, preferably within 48 hours. Declining an offer is absolutely fine, but please don’t leave anyone hanging.
List Your Rig Honestly. You want your EP to be just as excited upon arrival as when they read your Listing Page. You wouldn't want someone to falsely advertise their gear to you, would you?
Follow the Golden Rule. Deliver your Rig just as CLEAN and INTACT to your EP as you’d like them to deliver their Rig to you. Treat your EP's Rig better than you would treat your own.
Do Not Cancel! Canceling on a EP once it has been set is more than just an inconvenience to them. From the moment you “shake hands,” plane tickets are purchased, tours get reserved and other non-refundable arrangements get made.
Barring illness, injury, death or natural disaster, your commitment must be iron-clad, and if a compelling circumstance does force you to cancel, we ask that you make an effort to accommodate or find accommodations for your EP.